Identify order tracking query using AI

Below is a free classifier to identify order tracking query. Just input your text, and our AI will predict if the order is delayed - in just seconds.

order tracking query identifier

API Access


import nyckel

credentials = nyckel.Credentials("YOUR_CLIENT_ID", "YOUR_CLIENT_SECRET")
nyckel.invoke("order-tracking-query", "your_text_here", credentials)
            

fetch('https://www.nyckel.com/v1/functions/order-tracking-query/invoke', {
    method: 'POST',
    headers: {
        'Authorization': 'Bearer ' + 'YOUR_BEARER_TOKEN',
        'Content-Type': 'application/json',
    },
    body: JSON.stringify(
        {"data": "your_text_here"}
    )
})
.then(response => response.json())
.then(data => console.log(data));
            

curl -X POST \
    -H "Content-Type: application/json" \
    -H "Authorization: Bearer YOUR_BEARER_TOKEN" \
    -d '{"data": "your_text_here"}' \
    https://www.nyckel.com/v1/functions/order-tracking-query/invoke
            

How this classifier works

To start, input the text that you'd like analyzed. Our AI tool will then predict if the order is delayed.

This pretrained text model uses a Nyckel-created dataset and has 2 labels, including Delivery Time Query and Order Status Inquiry.

We'll also show a confidence score (the higher the number, the more confident the AI model is around if the order is delayed).

Whether you're just curious or building order tracking query detection into your application, we hope our classifier proves helpful.

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Need to identify order tracking query at scale?

Get API or Zapier access to this classifier for free. It's perfect for:



  • Customer Service Automation: This use case involves utilizing the text classification function to automatically identify customer inquiries related to order tracking within chatbots or customer support systems. By streamlining responses, it enhances customer satisfaction and decreases response times.

  • E-commerce Website Integration: Implementing the text classification feature on e-commerce platforms allows for real-time tracking updates for customers. When users enter their tracking queries, the system can quickly classify and respond with relevant shipment details, improving the shopping experience.

  • Helpdesk Ticket Prioritization: In support ticket management systems, order tracking queries can be automatically categorized to help prioritize tickets. This ensures that urgent tracking-related issues are addressed promptly, improving overall resolution times and customer satisfaction.

  • Personalization of Marketing Campaigns: By analyzing customer inquiries about order tracking, businesses can tailor their marketing efforts based on user behavior. This personalized approach can enhance customer engagement and lead to higher retention rates.

  • Insights and Reporting: The classification of order tracking queries can provide valuable insights into customer concerns and trends. Businesses can analyze this data to improve logistics, address common issues, and enhance overall service quality.

  • Voice Assistant Integration: Incorporating the true text classification function into voice-activated services allows customers to inquire about their order status seamlessly. This integration can help enhance user experience and accessibility, especially for customers who prefer hands-free interactions.

  • Fraud Detection for Order Inquiries: By analyzing the nature of order tracking queries, businesses can identify suspicious patterns related to fraud. This classification helps in flagging potentially fraudulent activities, enabling quicker investigations and securing customer trust.

Want this classifier for your business?

In just minutes you can automate a manual process or validate your proof-of-concept.

Get Access